I bought a new Sony camera and when I went to register it, to my surprise my "username" was not valid. It didn't ask for a username, it asked for an email address. So, I figured I would click forgot password. Well, it said it was sending me a password reset link and as of this moment I still have not received it. I have several Sony products registered and on file and I am not very happy that I could not get into the list and add this item and had to list it seperately. I would like to know what hapened to the other registered items and why I cannot get into MY account. If there was some sort of change it wouldve been nice to have a notification. SONY has really dropped the ball on this and it is absolutely redicilous!