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Enthusiast
Posts: 5
Registered: ‎09-03-2016
Message 11 of 99 (3,364 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

No, your faq did not assist me.  I had to contact an agent on the phone to register this product.

Moderator
Posts: 494
Registered: ‎09-07-2016
Message 12 of 99 (3,336 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

Hello Sony Community!

 

Welcome!

 

If you are having difficulties during the registration process (US and Canada) please contact our support team, they'll be happy to register and create a profile for you and your devices for their warranties. Please visit the link below for their contact details.

 

https://esupport.sony.com/US/p/service.pl

 

Best regards,
-Mark

 

If my post answers your question, please mark it as "Accept as Solution".

Enthusiast
Posts: 2
Registered: ‎09-25-2016
Message 13 of 99 (3,307 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

When I tried on 9/25/16 to register the Sony Boombox that I purchased at Walmart in Sedalia, Mo on 09/23/16, your form to register this product would not accept Walmart as the place where I purchased it.  Therefore, I could not complete the registration of my new Sony product.  I saw that someone else also had trouble with your registration form when they also tried to enter Walmart as the place of their purchase of a Sony product.  Please check in to this so that I may complete my product registration.

Enthusiast
Posts: 4
Registered: ‎09-27-2016
Message 14 of 99 (3,288 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

Absolutely NOT.

 

Seems that other people are having the same issue....CANNOT REGISTER PRODUCT.

Enthusiast
Posts: 4
Registered: ‎09-27-2016
Message 15 of 99 (3,289 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

Absolutely NOT.

 

Seems that others are having the same issue and you are NOT fixing this problem !!!

That says a LOT about Sony !!!

 

You have products that are sold by Walmart, yet registration doesn't recognize Walmart

as a place of purchase.  What are you trying to pull here?

 

I guess I can expect your product will not hold up and will surely quit working soon.

Another waste of my money on a Sony product; you won't stand by it.

 

Steve

Enthusiast
Posts: 4
Registered: ‎09-27-2016
Message 16 of 99 (3,286 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

The link you provided says NOTHING about REGISTERING a product, only about

REQUESTING a warranty replair.

 

Sony needs to get their act together and just FIX the registration issue.

If you can't do that, then telling us to register your product and then

not allowing us to do that is fradulent. 

 

JUST FIX THE ISSUE.............it's that simple......add Walmart as a place of purchase !!!

 

Can't Sony DO that?!

 

Steve

Rookie
Posts: 1
Registered: ‎09-29-2016
Message 17 of 99 (3,233 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

same problem w WALMART. Adding city & state does not help. Using city & state does not work. What kind of entry do u want in this space?

Rookie
Posts: 1
Registered: ‎10-07-2016
Message 18 of 99 (3,124 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

No

Rookie
Posts: 1
Registered: ‎10-10-2016
Message 19 of 99 (3,068 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

Will not accep the place of purchase which is COSTCO.

Enthusiast
Posts: 4
Registered: ‎09-27-2016
Message 20 of 99 (3,051 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

STILL waiting to be contacted !!! Place of Purchase will NOT accept Walmart as an answer. Therefore I cannot register my product. I seriously doubt that I'll even get a response to this reply as I've posted here before, several weeks ago and STILL no reply. Sony, get your act together. This is NOT good customer relations !!!!!!!!!!!!

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