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Moderator
Posts: 3,416
Registered: ‎01-16-2015
Message 81 of 99 (2,092 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

Hi Pw7793,

 

Welcome to Sony Community!

We apologize for the inconvenience. Regarding the issue on the name of "place of purchased, you may choose or manually type "other" on the list. If you are still having difficulties, please call our product support team, they would be happy to register the product for you. Here is the link for more details, https://esupport.sony.com/US/p/service.pl

Regards,
Jen

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Moderator
Posts: 3,416
Registered: ‎01-16-2015
Message 82 of 99 (2,091 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

Hi Frustratedx10,

 

Welcome to Sony Community!

We apologize for the inconvenience. Regarding the issue on the name of "place of purchased", you may choose or manually type "other" on the list. If you are still having difficulties, please call our product support team, they would be happy to register the product for you. Here is the link for more details, https://esupport.sony.com/US/p/service.pl

Regards,
Jen

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

 

Rookie
Posts: 1
Registered: ‎03-06-2017
Message 83 of 99 (2,078 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

Nope!

 

Hi I was just trying to register my product but I wasn't able to find my camera model number when typing it in. I know it's a Sony DSCHX350 but it doesn't appear to be there. What should I do?

 

Thanks!

db1 Rookie
Rookie
Posts: 1
Registered: ‎03-17-2017
Message 84 of 99 (1,988 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

No. I bought the item from Amazon.ca which wasn't on the drop down and so couldnt get to the next page without entering something so I finally clicked on Walmart Canada (where I never go) just to proceed - not a very technologically advanced page for registering a product.

Enthusiast
Posts: 2
Registered: ‎04-14-2017
Message 85 of 99 (1,766 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

I cannot log in to the product registration page. I've asked for a password reset, but no response. Please help.

Jennifer Anderson

jenniferadamsanderson@gmail.com

Rookie
Posts: 1
Registered: ‎05-15-2017
Message 86 of 99 (1,686 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

No. I was trying to register my new PS4 and it is not recognizing the model number.

Moderator
Posts: 1,186
Registered: ‎03-12-2015
Message 87 of 99 (1,669 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

[ Edited ]

Hi MonsieurLeMoo and db1, 

 

Welcome to Sony Community!

 

Sorry for not replying sooner. To register your Sony products, you may need to visit this page: https://productregistration.sony.ca/en-ca/

 

Regards,

Jerome

 

If my post answers your question, please mark it as "Accept as Solution"

 

 

Moderator
Posts: 1,186
Registered: ‎03-12-2015
Message 88 of 99 (1,671 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

Hi Jal6561,

 

Welcome to Sony Community.

 

For further assistance in registering your PlayStation device, please contact our PlayStation team by visiting the link below.

 

https://www.playstation.com/en-us/corporate/contactus/

 

Regards,

Jerome

 

If my post answers your question, please mark it as "Accept as Solution"

Rookie
Posts: 1
Registered: ‎06-04-2017
Message 89 of 99 (1,553 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

It won't accept were I bought my STR-Dh130 from (J.M. Securitty Communications. Inc.. How can I buy pass this and get it registered?

Moderator
Posts: 3,416
Registered: ‎01-16-2015
Message 90 of 99 (1,399 Views)

Re: Did our Frequently Asked Questions assist you in registering your product?

Hi Alouisez,

 

Welcome to Sony Community!

 

We apologize for the inconvenience. You may choose or manually type the "OTHER" on the list, please see the image below. If you are still having difficulties, please call our product support team, they would be happy to register the product for you. Here is the link for more details,https://esupport.sony.com/US/p/select-system.pl?DIRECTOR=CONTACT
 
place of purchase-other.jpg

Regards,
Jen

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