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PEG Specialist
Specialist
Posts: 19
Registered: ‎11-14-2012
Message 1 of 16 (34,482 Views)
Accepted Solution

How do I register my Sony product?

How do I register my Sony Product?

Peg - Social Media Expert

PEG Specialist
Specialist
Posts: 19
Registered: ‎11-14-2012
Message 2 of 16 (34,471 Views)

Re: How do I register my Sony product?

[ Edited ]

 

To register your Sony Electronics product(s) please follow these instructions:

 

  1. Go to https://productregistration.sony.com/ Product Registration - How do I register my Sony product?
  2. Enter a valid email address in the Email Address input box – your account will be linked to this email
  3. In the Model Number input box, please begin by typing the first three characters of your model, a drop-down list will appear - Please select the model that fits yours the best from the drop-down list.
    1. Click on ‘Where’s my Model #?’ if you need help identifying the model number Product Registration - How do I register my Sony product?
  4. Optional: Submit your product Serial Number in the input box to have this information available for easy reference in the future
  5. Enter your product purchase date in the Purchase Date input box
  6. Input your Place of Purchase in the corresponding input box – If your place of purchase does not appear, please input/select ‘Other’ to complete registration
  7. Select ‘Submit’
  8. You will be taken to a subsequent page before your registration is complete.
    1. This page acquires information (name, DOB, address) to complete an account which enables you to easily access your product information at a later date
    2. Once the required information is inputted, upon selecting ‘submit’ your registration will be complete and you will be taken to your account home page Product Registration - How do I register my Sony product?

 

 

Note: 

  • If you already have a Product Registration account, you will Log In via the ‘Log In’ tab and register your product on your account page on the right sidebar  Product Registration - How do I register my Sony product?
  • You can only register one product at a time. If you want to register more than one product, you may register additional products on your account home page once your initial registration is finalized and your account is created Product Registration - How do I register my Sony product?
  • Products over seven years old may not be listed
  • This site does not support PlayStation and Vaio registrations

 

 

 

 

Peg - Social Media Expert

Enthusiast
Posts: 7
Registered: ‎05-10-2015
Message 3 of 16 (30,028 Views)

Re: How do I register my Sony product?

[ Edited ]

Welll thats great to register your product but you don't require the S/N of whatever product I register? I can just register tons of products to claim?

From Sony website:  "Proof of Ownership – In case your product is ever lost or stolen"

So how does one proof ownership if just registering the product w/o S/N and S/N verification? Just wondering...

I recon one still needs a receipt at the end to proof ownership. So what good is the registration?

Sony should have a look at Canon website how its done.... just saying

Moderator
Posts: 3,304
Registered: ‎01-16-2015
Message 4 of 16 (28,992 Views)

Re: How do I register my Sony product?

Hi Smurf,

 

Welcome to Sony Community!

 

The model number that you have registered will be asked for upon any necessary repair service requests and also the serial number will only be required when attempting to register your poduct to access a points promotion. We still require you to keep  you receipt for verification purposes.

 

Thank you,

Jen

 

If my post answers your question, please mark it as "Accept as Solution"

Rookie
Posts: 1
Registered: ‎09-25-2016
Message 5 of 16 (17,862 Views)

Re: How do I register my Sony product?

I'm trying to register my product, purchased at Costco, but the fill-in form will not accept what I type, but rather attempts to fill it in with a set of predetermined purchase places, none of which is Costco. So I can't proceed and can't register the product. Advice?

Moderator
Posts: 480
Registered: ‎09-07-2016
Message 6 of 16 (17,789 Views)

Re: How do I register my Sony product?

Hi Javorszarvas,

 

Welcome to the Sony Community!

 

If you encounter errors or difficulties during the registration process, we suggest getting in touch with our support team instead to have your device registered. Our team will also create a profile for you for the Sony warranty of your new device. Kindly check the link below for their contact details.

 

https://esupport.sony.com/US/p/service.pl

 

Thank you for choosing Sony!


Best regards,

-Mark

Rookie
Posts: 1
Registered: ‎12-19-2016
Message 7 of 16 (13,152 Views)

It will not accept my model number !!!

It will not accept my model number !!!

Moderator
Posts: 3,304
Registered: ‎01-16-2015
Message 8 of 16 (12,978 Views)

Re: It will not accept my model number !!!

Hi Minimama20,

 

Welcome to Sony Community!

 

We apologize for the inconvenience. Sony is already aware of the issue and this is being investigated. Please call our product support team, they would be happy to register the product for you. Here is the link for more details, https://esupport.sony.com/US/p/service.pl

 

Regards,
Jen
 

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

 

 

Rookie
Posts: 1
Registered: ‎12-22-2016
Message 9 of 16 (12,964 Views)

Re: It will not accept my model number !!!

I tried going to the Play Station Support page and tried to get into online chat with PS rep.  However, I was unable to get in to chat because the page would not recognize my Online ID.  What is that all about?

Moderator
Posts: 3,304
Registered: ‎01-16-2015
Message 10 of 16 (11,760 Views)

Re: It will not accept my model number !!!

Hi Rboeschen,

 

 

Welcome to Sony Community! Our colleagues at PlayStation are actually better equipped to respond to your PlayStation questions. Please feel free to contact them at http://community.us.playstation.com/?&XID=M:sony_community. 

 

Regards,
Jen

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

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