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Enthusiast
Posts: 1
Registered: ‎08-24-2017
Message 1 of 4 (1,176 Views)

I can not register Sony Entertainment Network account because somone use my email

I just bought Sony A5100 camera and want to creat account at sony.net

and i wat to register product
but when I login my email is already created
I am not  register for a Sony Entertainment Network account before
help me please

Moderator
Posts: 3,416
Registered: ‎01-16-2015
Message 2 of 4 (1,089 Views)

Re: I can not register Sony Entertainment Network account because somone use my email

Hi Vclassic

 

Welcome to Sony Community!

 

Thanks for the message. Our colleagues at PlayStation are actually better equipped to respond to your PlayStation questions. Please feel free to contact them at https://support.us.playstation.com/. I hope this helps.

 

Regards,

Jen

 

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

Rookie
Posts: 2
Registered: ‎09-20-2017
Message 3 of 4 (826 Views)

Re: I can not register Sony Entertainment Network account because somone use my email

There is a hyphen in my model number, but my phone won't let me use a hyphen. Please help.
Moderator
Posts: 3,416
Registered: ‎01-16-2015
Message 4 of 4 (669 Views)

Re: I can not register Sony Entertainment Network account because somone use my email

Hi John1967

 

Welcome to Sony Community!

 

We're sorry to hear that you're having difficulty in registering your Sony product. You may type the model without the hyphen (-), lists of products will show up on the drop-down list.

 

prod reg dropdown list.jpg

 

 

 I hope this helps.

 

 

Regards,
Jen
 
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

 

 

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