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Enthusiast
Posts: 3
Registered: ‎04-10-2017
Message 1 of 1 (118 Views)

Merging of essentials and SEN accounts

[ Edited ]

Hello, I have been trying to register a BDP-S580 for a while, and I am having problems in the step of merging the Essentials and SEN accounts. I am logged in SEN and when I try to activate them sends me to the merging process, but at the end, when I need to put my SEN username and password, it rejects it saying the username or the password are wrong, but they are the same I used to enter my SEN account to begin this in the first place.

 

EDIT: So, I have realized that the product is already registered in Essentials. That doesn't change the situation though, as I still need to merge the accounts.

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