We apologize for the inconvenience. Regarding the issue on the name of "place of purchased", you may choose or manually type "other" on the list. If you are still having difficulties, please call our product support team, they would be happy to register the product for you. Here is the link for more details,https://esupport.sony.com/US/p/service.pl
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.