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Posts: 4
Registered: ‎10-28-2017
Message 1 of 1 (449 Views)

Potential work-around for "Your account is not confirmed" issue

Hello all - 

I know quite a few of us are running into the "Your account is not confirmed" issue. I've found a potential work-around - it worked for me, and it might work for you.

The work-around is this: reset your password. When you reset your password, Sony will send you an e-mail verifying that you requested a password change. Clicking through that e-mail and changing your password evidently also confirms your account. It may take one or two password changes before it works - I had to change mine twice before I could log in and register my products - but if you're willing to go through the aggravation of having to change your password, it might work for you.

Hope this helps!

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