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Enthusiast
Posts: 2
Registered: ‎09-03-2016
Message 1 of 3 (2,033 Views)
Accepted Solution

Recover PSN account

Good Afternoon, today I received a notification to change my psn account's password for security measures. While doing it, I type in my username and old password (as requested) but it later aks for the birth date I introduced when creating the account. The problem is that while creating it, i introduced another date and I don't remember what was it. Can someone help me solve this problem or give me a client service contact because since I cannot access my account, I don't have other help resources left. Thank you!

 

Guru
Posts: 603
Registered: ‎01-12-2014
Message 2 of 3 (2,009 Views)

Re: Recover PSN account

Hello there, pedro03!

 

I'm sorry to hear this! I strongly recommend that you contact PlayStation Support for further assistance! Smiley Happy

You can contact them via Live Chat here:

https://scea.secure.force.com/PreChatEnglishForm/?endpoint=https%3A%2F%2Fscea.secure.force.com%2FLiv...

 

Best regards,

Sony's #1 Fangirl, Esther Smit
Enthusiast
Posts: 2
Registered: ‎09-03-2016
Message 3 of 3 (2,001 Views)

Re: Recover PSN account

Thanks! Really Appreciate it!

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