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Posts: 2
Registered: ‎09-03-2016
Message 1 of 3 (4,330 Views)
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Recover PSN account

Good Afternoon, today I received a notification to change my psn account's password for security measures. While doing it, I type in my username and old password (as requested) but it later aks for the birth date I introduced when creating the account. The problem is that while creating it, i introduced another date and I don't remember what was it. Can someone help me solve this problem or give me a client service contact because since I cannot access my account, I don't have other help resources left. Thank you!


Posts: 611
Registered: ‎01-12-2014
Message 2 of 3 (4,306 Views)

Re: Recover PSN account

Hello there, pedro03!


I'm sorry to hear this! I strongly recommend that you contact PlayStation Support for further assistance! Smiley Happy

You can contact them via Live Chat here:


Best regards,

~Sony's #1 Fangirl, Esther Smit
Posts: 2
Registered: ‎09-03-2016
Message 3 of 3 (4,298 Views)

Re: Recover PSN account

Thanks! Really Appreciate it!

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