I recently sold my aps-c camera so that i could upgrade to the new a7iii. the buyer is now claiming it was broken on arrival which is totally false. anyway, what i want is my serial number from the registered product so i can send the info to ebay before we do the return, so maybe they can ask about the serial number to be returned. i'm hoping i can avoid being scammed. i've google the situation, and my situation looks pretty dim, and i'm really upset about it. i was supposed to shoot my first wedding in april, and now i cant even guarantee i'll have the a7iii or the 6500. please help, or message me with the serial number to the 6500.