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Expert
Posts: 706
Registered: ‎11-12-2012
Message 1 of 3 (1,912 Views)
Accepted Solution

How to perform a hard reset.

 
Expert
Posts: 706
Registered: ‎11-12-2012
Message 2 of 3 (1,911 Views)

Re: How to perform a hard reset.

Follow these steps to perform a hard reset on the Reader™ Wi-Fi® device:

  1. With the Reader Wi-Fi on, on the bottom of the device, press and hold the power button until the Device Shutdown screen appears.
  2. In the Device Shutdown screen, press Yes.
  3. Press the power button again to turn the Reader Wi-Fi back on.
  4. While the screen displays opening book....., simultaneously press and hold down the Page Turn (Next) and Back buttons.

  5. Allow the Homescreen to fully load (Loading... should no longer flash in the top left corner of your screen) and then

    do the following button sequence while still holding down the Page Turn (Next) and Back buttons:
  6. Release - Press - Release the Back button only and then Release the Page Turn (Next) button.
  7. In the Would you like to execute Factory Initialize screen, press Yes.
  8. Press the power button again to turn on the Reader Wi-Fi. The Reader Wi-Fi will be set to factory settings.
Expert
Posts: 706
Registered: ‎11-12-2012
Message 3 of 3 (1,906 Views)

Re: How to perform a hard reset.

WARNING: A hard reset will erase all content on the Reader.

  1. Power off the Reader.
  2. On the bottom edge of the Reader, using a paper clip, press the RESET button.
  3. Turn on the Reader.
  4. While the screen displays Opening book..., simultaneously press and hold the down arrow in the directional button and the 0 button until the Reset All screen is displayed.

    NOTE: If Opening book... does not display on the screen, charge the Reader's battery for several hours before attempting the reset process again.

  5. Press the 5 button to reset the Reader.

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