Due to some big life changes when the Reader Store left Sony and went to Kobo, I hadn't been using my Reader and my email address had changed and not gotten updated yet. Essentially, I never got the email. I have talked with the support Team and Kobo and they said I needed to contact Sony in order to get this email and they would help transfer my books to my new Kobo account. How can I get this email, at my new email address so I can do this?
Welcome and thank you for considering the SONY Community!
As announced by Sony, Reader Store in the U.S. and Canada closed on March 20, 2014, and customers were transferred to the Toronto-based eReading company, Kobo. Accordingly, Reader Store accounts are now closed and access to purchased content is no longer available.
We want to thank you for being such loyal customers and a part of our reading family. It has been a pleasure reading with you!
Thank you for responding. I had found that page which is what lead me to contacting Kobo but without the email and a specific link in that email from The Sony Reader Store, I can't transfer my books from what Kobo was telling. Do you know if the person I was speaking with may have been incorrect?