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Posts: 1
Registered: ‎10-04-2017
Message 1 of 2 (806 Views)

Sony Dpt-rp1 - Forgot password

Hi All



Sorry, I forgot my password for my digital paper DPT-RP1.


I tried to press reset but still back to the log-in screen.


Would appreciate if you could advise how to overcome this password problem.


Please help.  Thanks.

Posts: 3,571
Registered: ‎01-16-2015
Message 2 of 2 (744 Views)

Re: Sony Dpt-rp1 - Forgot password

Hi Garyn,


Welcome to Sony Community!


To enable the Screen Lock function on your DPT-RP1 Digital Paper System, you must enter a password.

If you forget your password, send your device to the Sony support center to be unlocked.


Note: Password reset or unlock will return your device to factory default settings, which will delete all of your documents.


For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region Due to proximity, they are in a better position to respond to your questions or concerns.


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