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Apprentice
Posts: 19
Registered: ‎07-21-2017
Message 1 of 4 (326 Views)

Unable to download any document from the Official Support page

Links to the support documents are broken on this page: https://esupport.sony.com/US/p/model-home.pl?mdl=DPTRP1&template_id=1&region_id=1&tab=manuals#/manua...

I cannot open the online version, and I cannot download the PDFs.

Apprentice
Posts: 19
Registered: ‎07-21-2017
Message 2 of 4 (250 Views)

Re: Unable to download any document from the Official Support page

I am getting back to this page, reporting that the download links are now working. It should have been down for at least 30 hours.

 

It would be nice for the maintainer of that Help Site, to update the website with a notice saying that "sorry for the downloading problem, we will bring the server back in ****** hours."

Rookie
Posts: 1
Registered: ‎09-01-2017
Message 3 of 4 (234 Views)

Re: Unable to download any document from the Official Support page

It Seems they are working for me

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Apprentice
Posts: 19
Registered: ‎07-21-2017
Message 4 of 4 (224 Views)

Re: Unable to download any document from the Official Support page

Yes, as I said, it is working; it is the unpredictive nature of Sony services/webpages that I was trying to bring on the table.

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