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ScubaSteve
Posts: 1
Registered: ‎02-04-2013

How do I get my new RM-AAP013 to work with my STR-K900 receiver?

How do I get my new RM-AAP013 to work with my STR-K900 receiver?

I have it set to turn the TV on or off but it will not work with my receiver. It is the same model remote as the old one.

The old remote was not working so I replaced it with a brand new one.

Now I cannot get the new one to work either.

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Top 40 Artist
ErikV
Posts: 1,304
Registered: ‎11-14-2012

Re: How do I get my new RM-AAP013 to work with my STR-K900 receiver?

Hi Steve,

 

Welcome to Sony Community!

 

Since the remote works with the TV and also the Home Theater does not work with two Remote models, there seems to be an issue with the Remote Sensor of the Home Theater. I suggest that you send the Home Theater for service. You can initiate the service request from the below page:

 

https://eservice.sony.com/webrma/web/index.do

If my post answers your question, please mark it as "Accepted Solution".

Thank you for your post.

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