Welcome to the Community!

Remote Controls

Showing results for 
Search instead for 
Do you mean 
Reply
Rookie
Posts: 1
Registered: ‎02-04-2013
Message 1 of 2 (1,081 Views)

How do I get my new RM-AAP013 to work with my STR-K900 receiver?

How do I get my new RM-AAP013 to work with my STR-K900 receiver?

I have it set to turn the TV on or off but it will not work with my receiver. It is the same model remote as the old one.

The old remote was not working so I replaced it with a brand new one.

Now I cannot get the new one to work either.

Expert
Posts: 1,303
Registered: ‎11-14-2012
Message 2 of 2 (1,078 Views)

Re: How do I get my new RM-AAP013 to work with my STR-K900 receiver?

Hi Steve,

 

Welcome to Sony Community!

 

Since the remote works with the TV and also the Home Theater does not work with two Remote models, there seems to be an issue with the Remote Sensor of the Home Theater. I suggest that you send the Home Theater for service. You can initiate the service request from the below page:

 

https://eservice.sony.com/webrma/web/index.do

If my post answers your question, please mark it as "Accepted Solution".

Thank you for your post.

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook