My Walkman (NWZ-B183F) charges to FULL but when turned on displays a battery with a horizontal line through it and then freezes. So far I wish I hadn't bought it.
Hello slirvine24, thank you for your message. Welcome to SONY Community!
Troubleshooting steps as suggestion: https://ca.en.kb.sony.com/app/answers/detail/a_id/42556
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific
Due to proximity, they are in a better position to respond to your questions or concerns.
I have the same problem. Please, did you resolve the problem.
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