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Television - Apps & Widgets

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Rookie
Posts: 1
Registered: ‎10-27-2017
Message 1 of 3 (1,136 Views)

Apps Disappearing

Hi

 

I have a KD-49X7000D.   The free-to-air streaming apps have all disappeared (including ABC iView, SBS On Demand, 9 and 10).  The internet connectivity is fine, and I have tried restarting a number of times.

 

Any advice?

 

Anna

Enthusiast
Posts: 4
Registered: ‎11-07-2017
Message 2 of 3 (999 Views)

Re: Apps Disappearing

Hi.

I have the same problem, since the last update (oct,2017) some apps are missing. And neither are they found in Play store not in Sony select. I especially want to reinstall the EURONEWS app. My TV is XBR-43X800D.

 

What good is it to have such a good TV, if you can not even see what you want?

 

Some help?

Highlighted
Rookie
Posts: 2
Registered: ‎11-29-2017
Message 3 of 3 (705 Views)

Re: Apps Disappearing

The same here. Euronews app is gone from my Sony BDPS3700 BlueRay player.

 

I called Sony support. They didn't sound confident and were guessing that possibly my BlueRay player was not powerful enough to use the app and because of that it was removed. They suggested buying a new BlueRay playerSmiley Happy

 

Very sad. We badly need to hear someone from SONY who knows for sure what is going on. 

 

 

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