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Television - Apps & Widgets

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Posts: 1
Registered: ‎10-27-2017
Message 1 of 3 (1,138 Views)

Apps Disappearing



I have a KD-49X7000D.   The free-to-air streaming apps have all disappeared (including ABC iView, SBS On Demand, 9 and 10).  The internet connectivity is fine, and I have tried restarting a number of times.


Any advice?



Posts: 4
Registered: ‎11-07-2017
Message 2 of 3 (1,001 Views)

Re: Apps Disappearing


I have the same problem, since the last update (oct,2017) some apps are missing. And neither are they found in Play store not in Sony select. I especially want to reinstall the EURONEWS app. My TV is XBR-43X800D.


What good is it to have such a good TV, if you can not even see what you want?


Some help?

Posts: 2
Registered: ‎11-29-2017
Message 3 of 3 (707 Views)

Re: Apps Disappearing

The same here. Euronews app is gone from my Sony BDPS3700 BlueRay player.


I called Sony support. They didn't sound confident and were guessing that possibly my BlueRay player was not powerful enough to use the app and because of that it was removed. They suggested buying a new BlueRay playerSmiley Happy


Very sad. We badly need to hear someone from SONY who knows for sure what is going on. 



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