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Rookie
Posts: 1
Registered: ‎08-13-2017
Message 1 of 2 (620 Views)

Netflix Issue on KDL49WD751BU

Hi,

 

Netflix was happliy working fine the other day, but out of the blue stopped working.  This is on a KDL49WD751BU (i.e. it`s not Android).

 

Salient Points;

- The network connection is fine, all other apps work as normal.

- My home network is fine, Netflix connects on all other devices.

- Netflix is fine, see above.

 

Not sure how it can just go from working to not working without updating any software or anything at all.  There`s no error messages, I just get a rotating progress icon for a few seconds and then it quits back to HDMI.

Moderator
Posts: 376
Registered: ‎02-02-2017
Message 2 of 2 (572 Views)

Re: Netflix Issue on KDL49WD751BU

 
Welcome and thank you for considering the SONY Community!
 
Greetings and thank you for your message. On this site we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/ 
 
Regards,
~Ralph
 
If my post answers your question, please mark it as "Accept as Solution"

 

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