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Posts: 1
Registered: ‎08-13-2017
Message 1 of 2 (716 Views)

Netflix Issue on KDL49WD751BU



Netflix was happliy working fine the other day, but out of the blue stopped working.  This is on a KDL49WD751BU (i.e. it`s not Android).


Salient Points;

- The network connection is fine, all other apps work as normal.

- My home network is fine, Netflix connects on all other devices.

- Netflix is fine, see above.


Not sure how it can just go from working to not working without updating any software or anything at all.  There`s no error messages, I just get a rotating progress icon for a few seconds and then it quits back to HDMI.

Posts: 396
Registered: ‎02-02-2017
Message 2 of 2 (668 Views)

Re: Netflix Issue on KDL49WD751BU

Welcome and thank you for considering the SONY Community!
Greetings and thank you for your message. On this site we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at 
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