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Television - Apps & Widgets

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Newbie
USER-975795
Posts: 1
Registered: ‎11-12-2012
Accepted Solution

Pandora widget missing on Bravia

After about 3 weeks of using Pandora on my new Bravia (model KDL-40EX523), Pandora app has gone missing from the Internet menu. The TV has been AC power rebooted twice, and internet connection has been verified - Crackle app is working fine. How do I get the Pandora app back into the internet menu ?

btw- my Pandora account has been verified working fine via a separate computer.

please help -

signed - "Pandora Deprived", my $1,000 radio is not working :smileysad:
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Trusted Contributor
sonymod_wi
Posts: 1,497
Registered: ‎11-12-2012

Re: Pandora widget missing on Bravia

Thank you for your post.
Try the following steps:
1. Make sure you have the latest firmware version (ver. PKG3.235AAA) on your Television.
2. Unplug the Television from the AC outlet for 5 minute, and then reconnect.
3. Reset the Television to factory default settings.

If the steps did not resolve the issue, please contact our Technical Support team for further assistance: http://esupport.sony.com/US/perl/contac ... KDL40EX523
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