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Posts: 1
Registered: ‎10-11-2017
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65XD9305 lost some DVB-T2 channels

[ Edited ]

Hi all,

 

I have a Sony 65XD9305 (freeview, roof aerial).   It has worked absolutely fine for a year or so. A couple of days ago I lost a couple of channels I usually watch (BBC News HD 107 for example).   I started investigating the problem and I have now lost all channels on two multiplexes broadcast from Crystal Palace.  (com7 and com8)  

 

When I went to signal diagnostics, these missing channels show 0 strength and 0 quality. Not even a flicker of signal there. 

 

I tried resetting the TV and retuning all channels. Now those channels do not show at all, which means I cannot even do the signal quality check anymore. 

 

Where should I start investigating this?  Is there any more diagnostics I can do on the TV now when the channels do not even exist in the system anymore?

 

 

 

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