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Posts: 2
Registered: ‎05-21-2017
Message 1 of 4 (2,421 Views)
Accepted Solution

Android TV BluetTooth Security issue

[ Edited ]

Hello, we have a KDL-W800C Sony 50" TV and i am here to report some security issues i am experiencing.

we have neighbors around and i am wondering how they can access our android bluetooth setting on the tv. like we are watching news and suddenly some one with a phone connects to bluetooth and turns it on! or even trying to pair the phone with it.

sometimes the tv is off and it turns on and he/she will try to connect.

i tryied to turn off the bluetooth but it does not help and it happens again.

any idea what can i do? how someone if the bluetooth is off, trying to access the bluetooth setting and turn it on? please help us, really need to quickly figure it out. thanks.

Posts: 399
Registered: ‎02-02-2017
Message 2 of 4 (2,386 Views)

Re: Android TV BluetTooth Security issue

[ Edited ]

Hi Afsoft,
Welcome and thank you for considering the SONY Community!
We're sorry to hear about the issue your having. You may try to do a power reset on the unit by unplugging it from the power outlet for 1 min then replugging it back.

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region Due to proximity, they are in a better position to respond to your questions or concerns.


If my post answers your question, please mark it as "Accept as Solution"



Posts: 2
Registered: ‎05-21-2017
Message 3 of 4 (2,360 Views)

Re: Android TV BluetTooth Security issue

Hello, thanks that seems to be resolved after i did an unplug for 1 minute.

Posts: 3
Registered: ‎12-15-2017
Message 4 of 4 (678 Views)

Re: Android TV BluetTooth Security issue

I ahve a similar issue with KD55X8500B not having a Bluetooth ON/OFF switch .

Please Sony can you please fireware update KD55X8500B to have an option to turn Off Bluetooth !

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