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Rookie
Posts: 1
Registered: ‎03-11-2013
Message 1 of 2 (4,759 Views)

Bad HDMI port on Sony Bravia 52" XBR52HX909

When we watch NetFlix or watch a DVD from our Sony wireless Blu-Ray, our Sony Bravia 52" XBR52HX909 television screen goes blank and does not recognize the blu-ray player. An unrecognizable / bad connection type message comes up and we end up having to wiggle around the HDMI cable on the port on the and it works fine again.  It gets frustrating to have to do this.

 

Has anyone ever experience a bad HDMI port? 

 

Our Sony television is no longer under warranty so I need to know how much will the parts and repair cost? 

 

Thanks in advance!

Expert
Posts: 1,303
Registered: ‎11-14-2012
Message 2 of 2 (4,742 Views)

Re: Bad HDMI port on Sony Bravia 52" XBR52HX909

[ Edited ]

Hi Vernon,

 

Does this occur when other devices are connected to HDMI port of the TV?

 

Make sure that the connection is firm and secure. Try replacing the HDMI cable.

 

If the issue occurs only when Blu-ray Player is connected, try performing the steps mentioned on the below page:

 

https://us.en.kb.sony.com/app/answers/detail/a_id/42582/c/65%2C66/kw/42582

 

If the issue occurs with different devices, perform a power reset on the equipments by doing the following:

  1. Turn off the connected device and the TV.
  2. Unplug the power cords of the device and the TV.
  3. Allow both the device connected and the TV to remain without power for 30 seconds.
  4. Plug the power cords of the device and the TV back into the electrical outlet.
  5. Turn on the connected device and TV.

If the issue is not resolved, try a factory reset in the TV:

 

https://us.en.kb.sony.com/app/answers/detail/a_id/42994/c/65%2C66/kw/42994

 

If my post answers your question, please mark it as "Accepted Solution".

 

Thank you for your post.

 

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