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Moderator
Posts: 1,269
Registered: ‎10-20-2015
Message 101 of 150 (1,216 Views)

Re: Brand new 65x930d wont turn on

Hi Leofl,

 

Welcome and thank you for considering SONY Community!

 

We're sorry to hear about this issue and we apologize for the late response.

 

In order for us to better assist you, please send me a private message with your reference number so we can review your file.

 

Looking forward to your reply.

 

 

Regards,

^Ron

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Apprentice
Posts: 6
Registered: ‎09-02-2017
Message 102 of 150 (1,209 Views)

Re: Brand new 65x930d wont turn on

this is real nice Sony!

you give new 930E's to those that are lucky enough for there BAD 930D's not to come back to life!

But to us unlucky one's with 930D's that are going to die over and over we get nothing!!!

Everyone that got a bad Sony spread the word this christmas season, tell your friends and have them tell their friends that they can expect poor quality, poor service and to over pay!

 

Enthusiast
Posts: 10
Registered: ‎10-04-2017
Message 103 of 150 (896 Views)

Re: Brand new 65x930d wont turn on

[ Edited ]

Please email me a fix for the same thing. Xbr65x930D no power, followed all of the re co resets, still not powering on. How do I Skip the BS and get it repaired or replaced. Email me at ro*********rd@gmail.com. 

Enthusiast
Posts: 1
Registered: ‎10-05-2017
Message 104 of 150 (831 Views)

Re: Brand new 65x930d wont turn on

Was trying to turn on TV and ran into the exact issue. No LED indicators. The TV simply won't turn on after going through all possible troubleshoot steps. 

 

I purchased the TV last September and the warrantee just expired. Feeling helpless as a powerless consumer. Definitely wasn't expecting the $3000+ TV to last for merely 1 month after warrantee expired.  

 

Anyone has advises? 

Enthusiast
Posts: 6
Registered: ‎07-06-2017
Message 105 of 150 (818 Views)

Re: Brand new 65x930d wont turn on

Thought they extended the warranty for this problem. Don’t take my word. Thought I saw it in this forum.
Apprentice
Posts: 6
Registered: ‎09-02-2017
Message 106 of 150 (796 Views)

Re: Brand new 65x930d wont turn on

just call Sony support and if the issue is the same as all here, and it sounds the same, they will fix your TV free.
The warranty for the power issue is good till 2021, check the support Sony web site for the XBR65X930D and you will read it there.
Enthusiast
Posts: 10
Registered: ‎07-13-2017
Message 107 of 150 (794 Views)

Re: Brand new 65x930d wont turn on

 
Moderator
Posts: 1,540
Registered: ‎11-04-2016
Message 108 of 150 (742 Views)

Re: Brand new 65x930d wont turn on

Hi Rodjballard,

 

Welcome and thank you for considering the SONY Community!

 

Let me send you a private message.

 

 

Regards,

-Erin

Moderator
Posts: 1,540
Registered: ‎11-04-2016
Message 109 of 150 (739 Views)

Re: Brand new 65x930d wont turn on

Hi WantMyDoughBack,

 

 

Welcome and thank you for considering the SONY Community!

 

 

We are sorry to hear what happened. Kindly send me a private message with the exact model number of your TV.

 

 

Regards,

-Erin

 

If my post answers your question, please click the button below "Accept as Solution".

Enthusiast
Posts: 10
Registered: ‎10-04-2017
Message 110 of 150 (630 Views)

Re: Brand new 65x930d wont turn on

[ Edited ]

Please send me a private message, or at ro**********rd@gmail.com

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