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Enthusiast
Posts: 2
Registered: ‎10-08-2017
Message 111 of 116 (292 Views)

Re: Brand new 65x930d wont turn on

If everyone has reported that the "fix" is only temporary and simply happening again, why even keep trying to replace the motherboard? 

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Moderator
Posts: 1,146
Registered: ‎01-16-2015
Message 112 of 116 (228 Views)

Re: Brand new 65x930d wont turn on

Hi Dctrbar, Thank you for contacting Sony. We apologize for the inconvenience this situation has caused you. Let me send you a private message so we can discuss this matter.

 

Regards,

Jade

Enthusiast
Posts: 5
Registered: ‎10-04-2017
Message 113 of 116 (208 Views)

Re: Brand new 65x930d wont turn on

[ Edited ]

Ellen, please help me, r******d@gmail.com, call me at *******711.  I spent too much retirement $ on this XRB 930D for it to have recurring power failure.  Please help if you will...

Enthusiast
Posts: 4
Registered: ‎12-01-2016
Message 114 of 116 (199 Views)

Re: Brand new 65x930d wont turn on

I've had my 55x930D for about 9 months and it just died the same power-supply related death.  Good 24V from the power brick, but no sign of life from the TV.  Nice Sony support lady from the Phillippines ordered the DPS board and initiated a service call.  We'll see how long it takes to get a tech to visit here in Colorado.

Moderator
Posts: 1,403
Registered: ‎11-04-2016
Message 115 of 116 (140 Views)

Re: Brand new 65x930d wont turn on

Hello Rodjballard,

 

Thank you for considering the SONY Community!

 

I sent you a private message. Please check your inbox.

 

 

-Erin

Enthusiast
Posts: 5
Registered: ‎10-04-2017
Message 116 of 116 (47 Views)

Re: Brand new 65x930d wont turn on

I'm so sorry I meant Erin. Hope that isn't what's keeping you from contacting me.

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