Language: English / Spanish

welcome to Sony's community site

Get involved! Whether you are here to ask or give help - we are happy you stopped by and look forward to seeing you in the future! Please watch our Welcome Video to get started.

Television - General

Reply
Tuning Up
mankanwalsingh
Posts: 1
Registered: ‎05-12-2013
Accepted Solution

Hi, I recently purchased W65 Sony LED 42 inch KDL-42W650A model.

[ Edited ]

Hi, I recently purchased W65 Sony LED 42 inch  KDL-42W650A  model. We tried it to connect it with ethernet cable cat6 but it all the connection settings failed. the same cable was connected to my laptop and my PC it worked fine.

 

Please help me in this. If need any further information, feel free to contact

 

Please use plain text.
Sony Employee
ScottF
Posts: 154
Registered: ‎11-14-2012

Re: Hi, I recently purchased W65 Sony LED 42 inch KDL-42W650A model.

Hello mankanwalsingh, thank you for your message, however; the model  KDL-42W650A is a Latin America model.  Unfortunately, we are unable to assist customers outside of the US as we do not have the model specific information available.  Please visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Best Regards, Scott Fuentes

Please use plain text.