Skip to the end of navigation

Welcome to the Community!

Television - General

Showing results for 
Search instead for 
Do you mean 
Posts: 1
Registered: ‎09-09-2017
Message 1 of 2 (556 Views)

KDL-55W800D- Restarts automatically after few minutes of start

Hi, The TV started to restart, when I was watching a movie on the USB stick. I disconnected the USB and connected the cable, but the problem didn't resolve.
I tried the factory reset and changed the power source but it didn't stop.
Posts: 1,677
Registered: ‎11-04-2016
Message 2 of 2 (475 Views)

Re: KDL-55W800D- Restarts automatically after few minutes of start

Hello Kalyan1991,


Thank you for considering the SONY Community!


We are sorry to hear what happened. We can try the following guidelines below to isolate the issue:


  1. If the TV has a timer option, ensure it is disabled.
  2. Check the remote control to see if any of the buttons are stuck that may be interfering with the TV.
  3. Unplug the power cord of the TV from the AC wall outlet for 60 seconds.
  4. Plug the power cord back into the AC outlet.
  5. Attempt to turn on the TV.
  6. Remove all remote controls from the room where the TV is located.


If the issue persists, we recommend contacting the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region for further assistance:


Best regards,



If my post answers your question, please click the button below "Accept as Solution".

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook