Language: English / Spanish

welcome to Sony's community site

Get involved! Whether you are here to ask or give help - we are happy you stopped by and look forward to seeing you in the future! Please watch our Welcome Video to get started.

Television - General

Reply
Tuning Up
Tanglewood7
Posts: 1
Registered: ‎01-03-2013

My hdmi input port on my LCD tv has just stopped working. Any suggestions? Sony has none

My hdmi input on my LCD tv has just stopped working.  I have usedthis single input for years with no difficulty.  Sony does not have any suggestions except to take it to an authorized repair shop.

Any suggestions?  And can I replace the female input myself?

Please use plain text.
Top 40 Artist
ErikV
Posts: 1,304
Registered: ‎11-14-2012

Re: My hdmi input port on my LCD tv has just stopped working. Any suggestions? Sony has none

Hi,

 

Welcome to Sony Community!

 

It is not recommended to replace internal parts such as HDMI ports on the TV by end user as it may damage the internal circuitry.

Try the steps mentioned on the below support article to resolve the issue and check if that helps:

 

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C454843

 

Also, check if there is any firmware update available for your TV which may help to resolve this issue. Availability of firmware updates can be verified by entering model number of the TV on eSupport website:

 

http://esupport.sony.com/

 

If the issue persists, unfortunately TV requires service as suggested by our support before. You can initiate service request from the below link:

 

https://eservice.sony.com/webrma/web/index.do

 

Please mark the solution as accepted if you find the information useful.

 

Thank you for your post.

Please use plain text.