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Rookie
Posts: 1
Registered: ‎01-03-2013
Message 1 of 2 (7,266 Views)

My hdmi input port on my LCD tv has just stopped working. Any suggestions? Sony has none

My hdmi input on my LCD tv has just stopped working.  I have usedthis single input for years with no difficulty.  Sony does not have any suggestions except to take it to an authorized repair shop.

Any suggestions?  And can I replace the female input myself?

Expert
Posts: 1,303
Registered: ‎11-14-2012
Message 2 of 2 (7,261 Views)

Re: My hdmi input port on my LCD tv has just stopped working. Any suggestions? Sony has none

Hi,

 

Welcome to Sony Community!

 

It is not recommended to replace internal parts such as HDMI ports on the TV by end user as it may damage the internal circuitry.

Try the steps mentioned on the below support article to resolve the issue and check if that helps:

 

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C454843

 

Also, check if there is any firmware update available for your TV which may help to resolve this issue. Availability of firmware updates can be verified by entering model number of the TV on eSupport website:

 

http://esupport.sony.com/

 

If the issue persists, unfortunately TV requires service as suggested by our support before. You can initiate service request from the below link:

 

https://eservice.sony.com/webrma/web/index.do

 

Please mark the solution as accepted if you find the information useful.

 

Thank you for your post.

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