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Rookie
Posts: 2
Registered: ‎11-24-2012
Message 1 of 7 (84,810 Views)
Accepted Solution

“My sony bravia flat screen tv has vertical straight lines all the way across the screen

The model Number is KDL-46S3000. I am having issues with my screen. There are straight vertical lines all the way across my screen. How do I fix this issue?

Expert
Posts: 1,303
Registered: ‎11-14-2012
Message 2 of 7 (84,797 Views)

Re: “My Sony bravia flat screen TV has vertical straight lines all the way across the screen

[ Edited ]

Hi jromie420247,

 

Try resetting the TV to resolve the issue.

 

https://us.en.kb.sony.com/app/answers/detail/a_id/42994/c/65,66/kw/42994

 

If the issue persists, get the TV serviced.

 

https://eservice.sony.com/webrma/web/index.do

 

If my post answers your question, please mark it as "Accepted Solution".

Rookie
Posts: 1
Registered: ‎02-28-2015
Message 3 of 7 (55,659 Views)

Re: “My sony bravia flat screen tv has vertical straight lines all the way across the screen

I've been reading this thread and others like it with dismay. I have a Sony Bravia TV which is 3 years old and I'm now experiencing similar issues: I've a band of vertical lines which span the top of my screen and disappear after heating up but the problem is getting worse. I've apparently a five year warranty but the Sony outlet I bought the TV from don't want to play ball on even acknowledging that exists so, yes...helpful.

I keep reading all these responsea, presumably from Sony which are vapid at best and mention a response in a private message. Will I get one? What will it say I wonder? This whole situation is TERRIBLE. If you have a faulty batch of anything, you own up, take responsibility and do the decent thing. You don't sweep it under the rug. This and related issues are costing people thousands in hard earned cash as we will all have to shell out for a new device. Sony have an opportunity here to make this right and earn substantial reputational benefit in the process.

I doubt they'll do anything frankly. I will now have to fork out for a new TV and will I get a Sony? Will I advise my friends if they ask me for my opinion on what TV to buy? You bet.
Enthusiast
Posts: 2
Registered: ‎07-05-2017
Message 4 of 7 (7,328 Views)

Re: “My sony bravia flat screen tv has vertical straight lines all the way across the screen

My Sony Bravia 32 inch TV screen lines come after some time. Please help me what I do?
Enthusiast
Posts: 2
Registered: ‎07-05-2017
Message 5 of 7 (7,324 Views)

Re: “My sony bravia flat screen tv has vertical straight lines all the way across the screen

If the T con card problem then how I buy from Sony that card? Please send me procedure
Moderator
Posts: 1,314
Registered: ‎11-04-2016
Message 6 of 7 (7,200 Views)

Re: “My sony bravia flat screen tv has vertical straight lines all the way across the screen

[ Edited ]

Hi Mnasir,

 

Welcome to the SONY Community!

 

If the TV displays vertical lines, you may consider the steps here. 

 

Lines on the screen (vertical or horizontal lines, bands)

Lines on Screen

  • Press the HOME button on the supplied remote control to display the TV menu screen. If the lines appear on the menu screen, proceed to the next item below.

    Lines on Screen

  • Perform a power reset.

    1. Turn off the TV.
    2. Unplug the AC power cord.
    3. Leave the TV unplugged for 2 minutes.
    4. Reconnect the AC power cord.
    5. Power on the TV.
  • Press the HOME button on the supplied remote control to show the menu screen. If the lines are still visible on the menu screen, the TV may require service.

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

 

Regards,

-Erin

 

If my post answers your question, please click the button below "Accept as Solution".

Enthusiast
Posts: 15
Registered: ‎06-10-2017
Message 7 of 7 (6,928 Views)

Re: “My sony bravia flat screen tv has vertical straight lines all the way across the screen

In response to a similar problem, I posted the following which may be helpful:
-  -  -
I did a bit of exploring with settings and came up with a fix that gets rid of the problem. And, with only a few clicks of the Remote Control.   No need to open the cover, nor do anything with the electronics.

Since the problem appears only in Vivid, Standard and Cinema modes, in brief here are the steps to take to get rid of the problem:

Go to each of the inputs you use (as one example, HDMI 1 ), then

Go to each of the problem Picture Modes individually (Vivid, etc.), then

Go to the entry for DRC Mode.

Change this entry selection from Mode 1 or Mode 2 to OFF.

That’s it! Problem gone.

Granted depending on the number of inputs being used there can be a lot of clicking of the remote.

Interestingly, I am not aware of any changes to the original picture. Not even sure what DRC Mode was intended to do.

So, it seems my 8 year old Sony may have a few more years.

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