My XBR65C930D went dark yesterday too. It wont boot up or reset. Can you please let me know what my options are? Unfortunately, I got this TV as a gift and its just a little over a year old.
You'll need to contact Sony Support. 800-222-7669. If you tried all the reset options on the television they will have to come out and probably replace the motherboard, which is generally the fix for this problem.
thank you for considering the SONY Community!
We are sorry for any inconvenience this has caused. Have you tried adjusting the TV settings? You may try the following adjustment to isolate the issue:
You may refer to this article for more details: https://us.en.kb.sony.com/app/answers/detail/a_id/41819
If my post answers your question, please click the button below "Accept as Solution".
Sony sent out a repair guy and he replaced the motherboard. It was a quick 15 min fix. Scheduling the appointment was very easy. TV was out of warranty but Sony still fixed it for free. Thanks SONY
Get discounts, product reviews and exclusive news.
Get Support Content on the Go!
For ProfessionalsCareersContact UsCompany Info