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Posts: 3
Registered: ‎11-30-2017
Message 1 of 4 (2,071 Views)
Accepted Solution

Software Update Stuck

Sony Bravia KDL-48W650D tv software update taking a very long time. Was asked to update as soon as I turned it on. I clicked yes and started the update. I then took my wife to an appointment and I went to the store for shopping and when I get home the tv is stuck at 100% with no lights of any kind on or flashing. What do I do?

Posts: 1
Registered: ‎12-01-2017
Message 2 of 4 (2,013 Views)

Re: Software Update Stuck

Same thing happened to me too. Please advise what to do. Thanks.


Posts: 3
Registered: ‎11-30-2017
Message 3 of 4 (1,955 Views)

Re: Software Update Stuck

Solved!! I got tired of waiting so I just unplugged it from the wall, waited a full minute and then plugged it back in. The TV started and displayed a message the software was updated.

All I can figure is there must have been some kind of indication to restart but I did not see it as it was a busy morning and lets face it, who stares at the screen of an update in progress?

Posts: 1,611
Registered: ‎11-04-2016
Message 4 of 4 (1,827 Views)

Re: Software Update Stuck

Hi Henry76,


Thank you for visiting the SONY Community!


Can you post the exact model number of your TV so we can further assist you?






If my post answers your question, please click the button below "Accept as Solution".

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