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Rookie
Posts: 3
Registered: ‎11-30-2017
Message 1 of 4 (1,996 Views)
Accepted Solution

Software Update Stuck

Sony Bravia KDL-48W650D tv software update taking a very long time. Was asked to update as soon as I turned it on. I clicked yes and started the update. I then took my wife to an appointment and I went to the store for shopping and when I get home the tv is stuck at 100% with no lights of any kind on or flashing. What do I do?

Enthusiast
Posts: 1
Registered: ‎12-01-2017
Message 2 of 4 (1,939 Views)

Re: Software Update Stuck

Same thing happened to me too. Please advise what to do. Thanks.

 

Rookie
Posts: 3
Registered: ‎11-30-2017
Message 3 of 4 (1,881 Views)

Re: Software Update Stuck

Solved!! I got tired of waiting so I just unplugged it from the wall, waited a full minute and then plugged it back in. The TV started and displayed a message the software was updated.

All I can figure is there must have been some kind of indication to restart but I did not see it as it was a busy morning and lets face it, who stares at the screen of an update in progress?

Moderator
Posts: 1,610
Registered: ‎11-04-2016
Message 4 of 4 (1,753 Views)

Re: Software Update Stuck

Hi Henry76,

 

Thank you for visiting the SONY Community!

 

Can you post the exact model number of your TV so we can further assist you?

 

 

Thanks,

-Erin

 

If my post answers your question, please click the button below "Accept as Solution".

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