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Enthusiast
Posts: 4
Registered: ‎10-31-2017
Message 1 of 4 (237 Views)

TV not working just after 2.5 yrs. Utterly disappointed and feel cheated by Sony.

The TV refuses to turn on and red light blinks six times. Initially, when I cleaned the vents and plugged in, it started working normally, but after 2-3 mins it went off again and now it is not turning on. The technicians of Sony came and without checking anything told that panel needs to be replaced and the cost would be about 15k. Why on earth would anyone buy this ****** which has a life of barely 2-3 years(as posted by many)? Ur adapter doesn't prevent from voltage surges, ur panel life in 2-3 yrs. Feel like throwing this ******. Model: KLV32R482B. Bought in late December'14.
Enthusiast
Posts: 4
Registered: ‎10-31-2017
Message 2 of 4 (94 Views)

Re: TV not working just after 2.5 yrs. Utterly disappointed and feel cheated by Sony.

Still no reply from Sony...seems they themselves know that they are a worthless brand, not able to solve problems of so many customers with 6 red blinking lights..highly frustrating...
Moderator
Posts: 1,465
Registered: ‎11-04-2016
Message 3 of 4 (60 Views)

Re: TV not working just after 2.5 yrs. Utterly disappointed and feel cheated by Sony.

Hi RKSurya,

 

Welcome to the SONY Community,

 

We apologize for the time it has taken us to reply. In relation to your concern that the TV is not turning on, we do have troubleshooting articles that can help isolate the issue. You may refer to this link for the detailed steps to follow. 

https://us.en.kb.sony.com/app/answers/detail/a_id/38329

 

For further assistance, we recommend contacting the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.   

 

 

Best regards,

-Erin 

 

If my post answers your question, please click the button below "Accept as Solution".

Enthusiast
Posts: 4
Registered: ‎10-31-2017
Message 4 of 4 (49 Views)

Re: TV not working just after 2.5 yrs. Utterly disappointed and feel cheated by Sony.

Already did that, cleaned the vents and powered it on again...but it's the same 6 red blinks everytime.

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