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Posts: 2
Registered: ‎11-14-2017
Message 1 of 3 (740 Views)

Unsupported Signal Issue

When Tatasky HD box is connected via HDMI to Sony Bravia TV (Model - KLV - 49W672E\B) the signal goes unsupported at times or display keeps tripping trying to match signals. Any specific specific suggestions from the Sony Technical Team would be highly appreciated?
Posts: 256
Registered: ‎04-07-2014
Message 2 of 3 (611 Views)

Re: Unsupported Signal Issue

Hi kishoregopinath


Thank you for your post.


Have you tried changing cable as part of troubleshooting the issue?






Posts: 2
Registered: ‎11-14-2017
Message 3 of 3 (604 Views)

Re: Unsupported Signal Issue

Cable change was unfortunately not the solution. After a bit of research it was found that the TataSky HD Box was an older model box which was not compatible from a signal strength perspective with this Sony TV Model. After changing the set top box, everything is fine.

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