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Television - General

Tuning Up
Posts: 1
Registered: ‎11-30-2012

closed captions not working



I'm trying to use the closed caption function from the remote control, but it is not working on all chanels. My tv is a 50" samrt tv led.

Can you help me please?


Thank you for your attention,

Paulo Guimaraes

Top 40 Artist
Posts: 1,171
Registered: ‎11-14-2012

Re: closed captions not working

Hello Paulo Guimaraes
Welcome to Sony Community.

Closed Captioning may not appear on your TV or appear intermittently for the reasons described below.
1) Closed captioning may or may not function when viewing high-definition television (HDTV) programming because the captioning is not sent from the broadcaster. Contact your signal provider for further assistance.
2) Not all stations broadcast programs (including commercials) with closed captioning.
3) When changing channels on the TV, there may be a delay before closed captioning begins to display.