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Newbie
Posts: 1
Registered: ‎11-12-2012
Message 1 of 2 (1,977 Views)

tv guide will not update

Recently a new menu came up that announced 2 different cable services and wanted me to select the appropriate one for listings. I did so, and have tried every option, but no longer get updates except for the local broadcast hd channels (that run throught the cable) all the other program information remains blank. Toledo Ohio area, buckeye cable is the provider. any help would be great.
Expert
Posts: 661
Registered: ‎11-12-2012
Message 2 of 2 (1,977 Views)

Re: tv guide will not update

Thank you for your post and welcome to the forums.

Have you tried resetting the tv by:
Turning Television on.
1. On the remote, Press and hold the arrow up button while pointing the remote at the green LED indicator on the television.
2. While you continue holding the up arrow on the remote, Press and release the TV power button on the right side of TV
3. Release arrow up button and the power button and you should see the word <Reset> appear.

If the following procedure does not work then please contact Sony Customer Support here:
http://esupport.sony.com/US/perl/suppor ... type_id=36

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