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Enthusiast
Posts: 3
Registered: ‎07-30-2016
Message 1 of 12 (1,714 Views)

update firmware 7.053 via usb doesn't work on KDL32W605D

When I try to update my TV (KDL32W605D Sony Bravia with 6.103-1.200.10,Num. series: 6409131) via usb, it process failed.

 

I followed this tutorial to install firmware 7.053 but I got this message "Software cannot be updated using this USB device", I did "the possbile issues during update" several times but the error still happen.

 

I used diferent FAT32 USB flashdisk kingston with the descompres file, I powered off the tv but I got the same error.

 

I tried to update via Net but got "No newer version of the TV software was found" but my TV has 6.103-1.200.10 version.

 

 

Please help me.

Moderator
Posts: 1,165
Registered: ‎07-16-2015
Message 2 of 12 (1,676 Views)

Re: update firmware 7.053 via usb doesn't work on KDL32W605D

Hi alito,

 

Welcome to the Sony Community!

 

We suggest that you perform a full refresh on the TV before performing the update again.

 

  1. Unplug the TV power cord from the electrical outlet.
  2. Allow the TV to remain without power for one minute.
  3. Plug the power cord back into the electrical outlet.

    NOTE: The TV should turn on automatically. If it does not, turn it on.

  4. Wait approximately 40 seconds for the TV to completely start up.
  5. On the TV remote control, press and hold the UP ARROW button. Make sure the remote control is pointed towards the front and center of the TV.

    UP arrow of the remote

  6. While holding the UP ARROW button, press and release the POWER button on the TV set.

    NOTES:

    • Energy saving switch

  7. Release the UP ARROW button.
  8. Follow the on-screen instructions to complete the initial setup.

If the TV still did not update during the initial setup phase of the TV, try performing the update via USB. Please make sure that the update file is the only content of the USB and it is formatted to FAT32.

 

Instructions on how to download the file can be found here:  

https://esupport.sony.com/LA/p/swu-download.pl?mdl=KDL32W605D&upd_id=10846&os_group_id=18

 

For further assistance, we recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

 

Best regards,

-Mark

 

If my post answers your question, please mark it as "Accept as Solution"

 

Enthusiast
Posts: 3
Registered: ‎07-30-2016
Message 3 of 12 (1,620 Views)

Re: update firmware 7.053 via usb doesn't work on KDL32W605D

No, It happens the same errors: I am very frustated with this error, I did the process several times and it continuos broken.

 

Other solution? please and Thanks 

Moderator
Posts: 4,146
Registered: ‎10-20-2014
Message 4 of 12 (1,555 Views)

Re: update firmware 7.053 via usb doesn't work on KDL32W605D

Hi alito,

 

I will send you a Private Message(PM).

 

Thanks,

>Joffrey

 

 

Enthusiast
Posts: 4
Registered: ‎01-28-2017
Message 5 of 12 (1,153 Views)

Re: update firmware 7.053 via usb doesn't work on KDL32W605D

I have the same problem! Please I need your help!
Enthusiast
Posts: 4
Registered: ‎01-29-2017
Message 6 of 12 (1,137 Views)

Re: update firmware 7.053 via usb doesn't work on KDL32W605D

I have the same problem, any solution? Thx
Enthusiast
Posts: 4
Registered: ‎01-29-2017
Message 7 of 12 (1,118 Views)

Re: update firmware 7.053 via usb doesn't work on KDL32W605D

Do we need use micro vault sony usb? Please help me
Moderator
Posts: 4,631
Registered: ‎03-12-2015
Message 8 of 12 (1,076 Views)

Re: update firmware 7.053 via usb doesn't work on KDL32W605D

 

Hi, Oyko

 

Thank you for visiting Sony Community! 

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

Enthusiast
Posts: 4
Registered: ‎01-28-2017
Message 9 of 12 (1,006 Views)

Re: update firmware 7.053 via usb doesn't work on KDL32W605D

Nothing?
Moderator
Posts: 4,631
Registered: ‎03-12-2015
Message 10 of 12 (972 Views)

Re: update firmware 7.053 via usb doesn't work on KDL32W605D

[ Edited ]

 

Hi, Rrolnik

 

Thank you for visiting Sony Community! 

 

Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America. We highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Regards, Vincent 

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

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