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Enthusiast
Posts: 3
Registered: ‎10-11-2014
Message 1 of 4 (13,385 Views)

Bravia 52KDLXBR4 shows an all white screen with the picture underneath, almost looks like a negative

 
Moderator
Posts: 1,808
Registered: ‎09-06-2014
Message 2 of 4 (13,375 Views)

Re: Bravia 52KDLXBR4 shows an all white screen with the picture underneath, almost looks like a negative

Hello marc65, greetings and thank you for your post.

 

In regards to the issue you are experiencing with your Sony TV model number KDL-52XBR4, please follow the steps below:

 

  • Turn on the TV.
  • Wait approximately 40 seconds for the TV to completely start up.
  • On the TV remote control, press and hold the UP ARROW button.
  • While holding the UP ARROW button, press and release the POWER button on the TV set.
  • Release the UP ARROW button.

 

IMPORTANT: If the issue still unresolved even when no device is connected to your TV, service may be required. 

 

For service options we kindly recommend you visiting:

 

https://eservice.sony.com/webrma/web/index.do

 

If this post helps you to resolve your concerns, please let us know by accepting this post as a solution. 

Enthusiast
Posts: 3
Registered: ‎10-11-2014
Message 3 of 4 (13,353 Views)

Re: Bravia 52KDLXBR4 shows an all white screen with the picture underneath, almost looks like a negative

Thank you for your response.  What would that accomplish? This is a bigger issue than doing a reset.  I just took it in to a TV repairman and he said it is the panel.  it is a bad panel.  

This means that this five thousand dollar TV is now a paperweight.  4 years of moderate TV viewing and now it is unfixable.  

If this is the quality and reputation Sony is putting out then I want no part of this company anymore.  I bought this TV because I knew that Sony is the best.  I was sorely mistaken and now I am paying for it to the tune of 5 grand.  I could have bought a Samsung or other brand for a fraction of the price and my friends who did are still happy with their purchase.  

 

It looks to me when I peruse this site that there are thousands of people who paid a lot of money for a product they were hoodwinked into believing that it was better than the competition by a long shot.  It turns out that Sony screwed everybody who bought their products.  What recourse do I have for buying an overpriced piece of garbage? When Sony goes bankrupt I'll have the piece of mind knowing that I only got screwed for an extra 3 grand but they screwed themselves out of business forever.

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Apprentice
Posts: 7
Registered: ‎04-17-2017
Message 4 of 4 (2,593 Views)

Re: Bravia 52KDLXBR4 shows an all white screen with the picture underneath, almost looks like a negative

Did Sony ever do anything about this? I have the exact same problem and my TV is 18 months old. I just got off the phone with Sony supporter basically told me that I would need to get it repaired someplace else I would not even troubleshoot with me. Did you want to preparing the TV or simply replacing it?

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