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Enthusiast
Posts: 2
Registered: ‎11-20-2017
Message 1 of 3 (545 Views)

Bravia KDL46EX500 Picture quality when playing PlayStation 4

Hi everyone,

 

Yesterday I bought a brand new Sony PlayStation 4, but I am having issues with my Bravia KDL46EX500. The TV works great with my cable, Google Chromecast and everything, but when I am using the PS4, the quality of the picture is terrible. I can barely read the text on the screen, and the quality of the games is very poor as well. I tried to fix it through the settings, by chossing a 1080p video output, but still no luck. Anyone had a similiar experience or knows how to fix this issue.

 

Thanks a lot!

Moderator
Posts: 273
Registered: ‎04-04-2017
Message 2 of 3 (443 Views)

Re: Bravia KDL46EX500 Picture quality when playing PlayStation 4


Hi Bxy5099,

 

Welcome to Sony Community!

 

We are sorry to hear this issue with your unit. You can check the guidelines from this link.

https://us.en.kb.sony.com/app/answers/detail/a_id/65744.

 

Regards,
-Jay

 

If my post answers your question, please mark it as "Accept as Solution"

Enthusiast
Posts: 2
Registered: ‎11-20-2017
Message 3 of 3 (383 Views)

Re: Bravia KDL46EX500 Picture quality when playing PlayStation 4

Hi Jayford,

 

Thank you for reply. I tried all the options listed on that link, but still no success. I still get a picture quality closer to SD than HD. It is wierd because from my Google Chromecast and CableTV I get HD quality, while from my PS4 I get bad picture quality, and can barely read the text on it. 

 

I don't know if anyone has had a similiar experience to this.

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