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Enthusiast
Posts: 1
Registered: ‎04-15-2017
Message 1 of 2 (169 Views)

Coloured lines with my Sony Bravia model KDL-46we5

[ Edited ]

It's just happened.

its an old TV but up to now it hasn't played up.

I have pictures of the issue but I couldn't see a place to attach them?

I've turned the TV on and off, I have unplugged it and given the TV a break as well.

It's the whole screen with lots of different coloured vertical lines.

 

It came on while I was watching a DVD...

Also sometimes I can see the show playing and part of the show behind it that happened a few seconds ago. It is also showing 2 pictures, one moving and one frozen sometimes.

Not sure whether it is worth fixing the TV or not. I am in Australia..

Thanks Em

 

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Moderator
Posts: 244
Registered: ‎02-02-2017
Message 2 of 2 (133 Views)

Re: Coloured lines with my Sony Bravia model KDL-46we5

[ Edited ]

Hi Emelisa,

 

Welcome and thank you for considering the SONY Community!

 

We're sorry to hear about the lines showing on the screen. To isolate the issue, you may try to press the HOME button to check if it's also present on the home screen. External devices may be causing it if it's not present on the home screen. 

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/locale-selector?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
 
Regards,
~Ralph

 

 

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