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Rookie
Posts: 2
Registered: ‎03-12-2017
Message 1 of 3 (665 Views)
Accepted Solution

KDL-40W657D

Sounds of some channels are distorted (as if its not fine tuned) but picture is clear.

 

Please help!!

Moderator
Posts: 312
Registered: ‎02-02-2017
Message 2 of 3 (645 Views)

Re: KDL-40W657D

Hi Dejac2m, 

 

Welcome and thank you for considering the SONY Community!

 

We're sorry to hear about the sound issues of your tv. You can refer to the link below for troubleshooting steps:

https://us.en.kb.sony.com/app/answers/detail/a_id/38990/p/61659%2C95543%2C95552%2C95563/c/65%2C66/kw...


For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,

~Ralph

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Rookie
Posts: 2
Registered: ‎03-12-2017
Message 3 of 3 (633 Views)

Re: KDL-40W657D

Hello,  

 

I am impressed of your prompt reply.

 

And I am very happy to inform that my problem has been resolved.  I just changed the audio channel from Stereo to Mono for all channels with audio distortion or buzzing.

 

Thank you and more power to SONY!

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