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Posts: 3
Registered: ‎03-23-2017
Message 1 of 2 (451 Views)

Live TV not working and inputs not working. KD-49X8309C

[ Edited ]
Hi All

Hopefully you can help me.

Just today, live TV has stoped working.

When I press TV on remote control I get a blank (black) screen.

When I select Watch TV on the home screen I get a blue screen for a few seconds then a blank (black) screen.

The black screen is empty.

Any suggestions?

Also just noticed none of the inputs are working no game console etc.

Other features youtube, netflix etc are working fine.

Thanks in advance.




Posts: 397
Registered: ‎02-02-2017
Message 2 of 2 (391 Views)

Re: Live TV not working and inputs not working. KD-49X8309C

Hi Damo101, 
Welcome and thank you for considering the SONY Community!
Greetings and thank you for your message. On this site we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at 


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