Skip to the end of navigation

Welcome to the Community!

Television - Picture & Sound

Showing results for 
Search instead for 
Do you mean 
Reply
Enthusiast
Posts: 2
Registered: ‎03-11-2017
Message 1 of 2 (144 Views)

Vertical Line light

One fine morning a vertical line and a horizontal line shows up on TV. No physical damage or power issues caused it. Bought the TV 15 months ago - called customer support only to find out that all they can do is give me a number to call outside Sony support saying the product is out of warranty. Feel like I've been robbed of $4000 dollars!

I've been a loyal Sony consumer for over 20 years. Since I bought the X900C there's been 1 problem or the other - starting from the get go. The touchpad has never worked. Works for 2 days and remains non functional the remaining time!
Highlighted
Moderator
Posts: 4,149
Registered: ‎03-12-2015
Message 2 of 2 (112 Views)

Re: Vertical Line light

 

Hi, Sfinc7

 

Welcome to Sony Community! 

 

You may still try performing troubleshooting steps and see if these will be resolved. Follow the link here for that: https://us.en.kb.sony.com/app/answers/detail/a_id/55005/

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook