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Enthusiast
Posts: 4
Registered: ‎03-04-2013
Message 1 of 7 (1,266 Views)
Accepted Solution

light bulb

I had gotin a tv from my cousin and its still in working condition and after a lil time the pic started to go in and out and after i found out that i needed to replace the bulb cause its a projection TV and i replaced it and everything was working and then about a month later the pic started to fad and now i have a blue tint around the hole tv and in the middle is a yellow tint and after talking to some tv techs i found out that the light bulb is too strong for the crystals and now i dont know what to do cause i got the light bulb from your company and i dont have ins for the tv so i want to know what you can do for me
Professional
Posts: 950
Registered: ‎12-13-2012
Message 2 of 7 (1,262 Views)

Re: light bulb

What model TV do you have? sounds like an older RP LCD model with an optic block going out.
George
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Enthusiast
Posts: 4
Registered: ‎03-04-2013
Message 3 of 7 (1,255 Views)

Re: light bulb

Its KDF 55WF655
Professional
Posts: 950
Registered: ‎12-13-2012
Message 4 of 7 (1,240 Views)

Re: light bulb

It's the optic block... not much that can be done, you can get it rebuilt but it probably will fail again it time.
George
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Enthusiast
Posts: 4
Registered: ‎03-04-2013
Message 5 of 7 (1,236 Views)

Re: light bulb

So other then the optic block being rebuilt am i able to get some kind of credit towards a new tv
Enthusiast
Posts: 4
Registered: ‎03-04-2013
Message 6 of 7 (1,235 Views)

Re: light bulb

And how much would it cost to have your compony to rebuilt it
Professional
Posts: 950
Registered: ‎12-13-2012
Message 7 of 7 (1,193 Views)

Re: light bulb

I don't work for sony.. you would have to contact them email them at sonylistens@am.sony.com and see what they offer you, inlcuded your details, serial number, model number, and contact info.
George
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