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Rookie
Posts: 1
Registered: ‎12-21-2012
Message 1 of 3 (5,452 Views)
Accepted Solution

what is wrong with my LCD screen it has blue dots all over

what can be done to fix my tv's LCD screen model55wf655 it has blue dots all over it

Expert
Posts: 1,241
Registered: ‎11-14-2012
Message 2 of 3 (5,439 Views)

Re: what is wrong with my LCD screen it has blue dots all over

Hello,
Welcome to the Sony Community.

This issue may occur if there is an issue with the connection between the Sony TV and the source device. To verify the source of the issue, change the input of the television. If the issue is visible on different inputs, service may be required. You can initiate service request using the link provided below.

https://eservice.sony.com/

Thank you for your post.

Professional
Posts: 950
Registered: ‎12-13-2012
Message 3 of 3 (5,435 Views)

Re: what is wrong with my LCD screen it has blue dots all over

you ave a rear Projectction LCD with a failing Optic Block. Probably not worth the repair, you can try emailing sony support USA at sonylistens@am.sony.com with your model, serial number and contact info and a description of the issue and they can direct you further.
George
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