Language: English / Spanish
Showing results for 
Search instead for 
Do you mean 

welcome to Sony's community site

Get involved! Whether you are here to ask or give help - we are happy you stopped by and look forward to seeing you in the future! Please watch our Welcome Video to get started.

VAIO - Accessories

Reply
Tuning Up
NWseriesPink
Posts: 3
Registered: ‎09-10-2013
Accepted Solution

AC adapter compatiblity for VGN-NW240F/P

I purchased a Vaio laptop in 2009 and my AC adapter (19.5 V VGP-AC1937) started beeping indicating it no longer works in 2012. Currently, I'm searching for AC adapter that is comaptible with my Sony VAIO NW series VGN-NW240F/P.

 

Of the three VAIO ac adpaters (VGP-AC19V39, VGPAC10V10, VGPAC10V8) I am unsure which of those three are compatible since the NW series was not listed.

 

I have e-mailed sony customer service who then told me to called parts and services. I called parts and services and they simply put me on hold for two hours. The representative kept telling every 15 mins that they were still "researching." Contacting customer service was futile.

 

Suggestions to which AC adapter is compatilbe with my NW series model VGN-NW240F/P would be appreciated. Thank you..

Please use plain text.
Moderator
NickT
Posts: 1,574
Registered: ‎04-01-2013

Re: AC adapter compatiblity for VGN-NW240F/P

Hi NWseriesPink,

 

For you model, please use replacement ac adapter VGPAC19V37 with part # A1736355A or 148737011.  Of the 3, please use VGPAC19V39 or VGPAC19V33 OR VGPAC19V19.  You can order here.

 

Nick--

Please use plain text.
Tuning Up
NWseriesPink
Posts: 3
Registered: ‎09-10-2013

Re: AC adapter compatiblity for VGN-NW240F/P

I actually just came back from the Sony store. I asked the associate what would be compatible with my model and he suggested Sony VGP-AC19V51 AC Adapter for $99.99 + tax = $107 ish. So far it works fine.

 

I researched all the available adapters and none of them advertised that ther were compatible with the NW series. I guess all that matters is if it is a 19.5V.... ?

 

When I emailed Sony support they said "The VGP-AC19V39, VGPAC10V10, VGPAC10V8 is not compatible with your VGN-NW240F/P Laptop. Another option you may consider is the AC Adapter Model number: VGP-AC19V39."

 

 

 

Please use plain text.
Moderator
NickT
Posts: 1,574
Registered: ‎04-01-2013

Re: AC adapter compatiblity for VGN-NW240F/P

Hi NWseriesPink,

 

As long as the adapter is 19.5v.  As for the VGPAC19VXX, the higher the # the newer the adapter and it should work with your unit. 

 

Nick--

Please use plain text.