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Newbie
Posts: 1
Registered: ‎11-12-2012
Message 1 of 4 (2,387 Views)

5G network not detected

My new Vaio isn't detecting 5G wifi from Netgear WNDR3700 router.
2.4g wifi is working fine. The wife's Mac is detecting and using the router's 5G wifi.

INFO:

Vaio=VPCCA290X UC7; OS= Win7 Pro 64

WiFi adapter= Intel WiFi LINK 1000 BGN, driver version 14.0.2.2 (1/4/2011). Device Manager says it's working properly.
The 64bit drivers are in Windows\system32 (if that matters?).
802.11n mode=enabled. wireless mode=3.802 11 b/g (no n mode option is shown).

Thanks for any help!
Expert
Posts: 3,846
Registered: ‎11-12-2012
Message 2 of 4 (2,387 Views)

Re: 5G network not detected

[ Edited ]

Hello and welcome to the forums.
First install the driver here:
Intel® WiFi® Link 1000 BGN Driver

http://esupport.sony.com/US/perl/swu-do ... 8&os_id=47


This driver also resolves the yellow exclamation point error device manager exclamation Point Error that may appear in device manager next to "Network Controller" which indicates that a driver is not installed for that device.

If you can connect, however not at the speed indicated, try running a speedtest as shown here:

https://us.en.kb.sony.com/app/answers/detail/a_id/32078



if none of these assist try testing in another location before contacting support for deeper troubleshooting.

http://esupport.sony.com/US/perl/suppor ... =VPCCA290X

Rookie
Posts: 1
Registered: ‎12-21-2017
Message 3 of 4 (581 Views)

Re: 5G network not detected

Some users have noticed that their laptops could not detect 5g channesl on dual port routers.  I have the same experience on a VAIO that is not really that old.

 

Have solutions been provided?

 

Jack

Moderator
Posts: 4,666
Registered: ‎03-12-2015
Message 4 of 4 (479 Views)

Re: 5G network not detected

 

Hi, Jackm

 

Welcome to Sony Community! 

 

Could you provide the exact model name and current operating system of your Sony VAIO computer? 

 

Regards,

 

Vincent 

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