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Enthusiast
Posts: 3
Registered: ‎06-16-2013
Message 1 of 6 (960 Views)

DVD\CD drive read CDs but not DVDs

After replacing the hard disk of my computer model VGC-LV150DJ, I discover that the DVD\CD drive reads only CDs but not DVDs.  Can anyone help?

Moderator
Posts: 1,574
Registered: ‎04-01-2013
Message 2 of 6 (942 Views)

Re: DVD\CD drive read CDs but not DVDs

Hi chongman,

 

Were you able to reinstall windows?  And if so, did you use recovery cd or retail windows disk?  Or how did you install windows and what OS(Operating System)?   Also possible missing Windvd software to play dvd movies.  Or the other hands, may have a bad drive itself. 

 

Nick-

Enthusiast
Posts: 3
Registered: ‎06-16-2013
Message 3 of 6 (921 Views)

Re: DVD\CD drive read CDs but not DVDs

Hi Nick,

 

Thank you for your response.  My computer is running on Window Vista Home Premium.  The hard disk is actually replaced by a computer company (not Sony).  I don't think they use the recovery cd.  As advised, I have downloaded the Windvd software but it still doesn't work.  So I think it may be the problem of the drive.

Moderator
Posts: 1,574
Registered: ‎04-01-2013
Message 4 of 6 (908 Views)

Re: DVD\CD drive read CDs but not DVDs

Hi chongman,

 

I see.  Ask them if they use the DVD drive on this computer, or external drive.  If they did use the one on this computer, that means the dvd drive is working.  Just need software.  If they did not, then bad drive.

 

Nick-

Enthusiast
Posts: 3
Registered: ‎06-16-2013
Message 5 of 6 (890 Views)

Re: DVD\CD drive read CDs but not DVDs

Hi Nick,

 

Thank you so much for your advice!

 

Chongman

Moderator
Posts: 1,574
Registered: ‎04-01-2013
Message 6 of 6 (878 Views)

Re: DVD\CD drive read CDs but not DVDs

My pleasure chongman.

 

Nick-

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