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Rookie
Posts: 2
Registered: ‎02-08-2018
Message 1 of 3 (248 Views)

How old is my Vaio PCG-61212W?

We have a PCG-61212W that runs extremely hot - the fan is running high speed and blowing out hot air even when idling.  How old is this unit?  Any suggestions beside cleaning the fan/ducts and re-applying the heat sink paste?  Thanks!

Moderator
Posts: 3,569
Registered: ‎01-16-2015
Message 2 of 3 (93 Views)

Re: How old is my Vaio PCG-61212W?

Hi Gregs70,

 

Welcome to Sony Community!

 

Kindly double check the model number of your laptop. The PCG-61212W wasn't recognized by our system. Can you also tell us what is the current operating system of your laptop? 

 

Regards,
Jen
 
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Rookie
Posts: 2
Registered: ‎02-08-2018
Message 3 of 3 (89 Views)

Re: How old is my Vaio PCG-61212W?

The lid and keyboard say it is a Vaio.  The plate on the left side of the bottom says "Sony Personal Computer 19.5V" on upper left corner and "Model PCG-61612W" on the upper right.  The bottom right has "4-258-229-11".  There is a white tag with a serial number on top with 27518883 plus another string of numbers on top, and  Service TAG C60803PQ below.

 

It originally had Windows 7 Home, now it has Windows 10.  

 

Hope this helps!

 

Greg

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