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Try performing all the steps mentioned here to troubleshoot the battery issue in your computer: https://us.en.kb.sony.com/app/answers/detail/a_id/42608/c/65%2C66/kw/42608
If the issue persists, contact Sony Service Assistance Team here: http://esupport.sony.com/US/p/service.pl
Note: If my post answers your question, please mark it as an "Accepted Solution."
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